Quality Management basics

Methods and tools for quality management


Goals & Benefits

An integrated Quality Management approach in the company helps to achieve smooth processes and provide reliable products. In this training, you will understand the importance of integrated quality management and learn how to apply basic quality management tools. You will also get an overview of different approaches for quality assurance and how they can be established in the company.


Interactive, sustained learning through theory, practical examples and exercises:

  • Historical development of Quality Management
  • Integrated quality processes and audits
  • Importance of quality circles, -loops and Q-Gates
  • Approaches for quality assurance (House of Quality, TQM, EFQM)
  • Difference between Lean and Six Sigma quality tools
  • Product and Process FMEA (Failure Mode Effects Analysis)
  • The 7 quality tools such as pareto diagram and flow chart


Lean Production Basics

Target group

  • Middle Management
  • Professionals and managers involved in quality management


1 day

Number of participants

5-15 participants


We will be happy to provide you with an individual offer.