Business Process Management

Goals & Benefits

With end-to-end process management, you achieve:

• Increased transparency
• Increased customer satisfaction
• Increased employee satisfaction
• Increased efficiency and effectiveness
• Basis for shortening lead times and improving quality

The training imparts the most essential basics of Process Management. You will be able to apply the methods of Process Management and transfer them to your own working environment.

Contents

Interactive, sustained learning through theory, best practices and concrete implementation with examples:

• Basics of Process Management
• Process Management approach
• Roles in Process Management and process organization
• Continuously improve processes
• IT support of processes (special features, opportunities and limitations)
• Success factors and challenges

Prerequisites

• Lean Production Basics or
• Lean Management for Managers

Target group

• Middle Management
• Professionals and executives from project and process management
• Lean Experts

Duration

1 day

Number of participants

5-15 participants

Price

We will be happy to provide you with an individual offer.